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0191 219 6975
Dilston Medical Centre
23 Dilston Road
Newcastle upon Tyne Tyne and Wear NE4 5AB
Mon08.30 - 18.00
Tue08.30 - 18.00
Wed07.00 - 18.00
Thu08.30 - 18.00
Fri08.30 - 18.00
SatClosed
SunClosed

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Our aim is to provide high quality medical care, advice and support to our patients delivered by qualified medical professionals and a well-trained support team.

We hope the information provided here will help you to make the best use of the range of healthcare services we provide. Our Reception staff will also be pleased to assist you in the surgery and by telephone.

Book an Appointment On-line

To book an appointment on-line click Here

You can also now renew prescriptions on-line and view your health records.

Please ask Reception for an application form or click Here

 

Book an Appointment by telephone

You can book appointments by telephone on 0191 219 6975, between 8:30am and 6pm Monday to Friday.

 

Extended Hours Access

Extended Opening Hours Access to GP and Nurse appointments are available on Wednesday mornings from 7:00am to 8:00am

 

Cancel your Appointment

If you are unable to keep an appointment, please let us know as soon as is possible so that it can be offered to someone else.

To Order a Prescription On-line

To order a prescription on-line click Here

You can also now book appointments and view your health records on-line.

Please ask Reception for an application form or click Here

 

To Order a Prescription by telephone

You can order a prescription by telephone on 0191 219 6975, between 8:30am and 6pm Monday to Friday.

 

Electronic Prescription Service (EPS)

We now provide the Electronic Prescription Service (EPS). If you currently collect your prescription from the GP, you will not have to visit your GP to pick up your paper prescription. Instead, your GP can send it electronically to the place you choose saving you time.  Prescriptions can be collected from any pharmacy near where you live, work or shop.

 

Prescriptions will be ready for collection 24 hours after an order is placed.  Please DO NOT contact the practice to see if your prescription is ready to collect.


Emergencies
In the case of a medical emergency at home dial 999.

You can dial 111 when you need medical help fast but it’s not an emergency. Calls to NHS 111 are FREE from landlines and mobiles.

 

Out of Hours
Out-of-hours is defined as weeknights from 6.30pm to 8.00am the following day, weekends from 6.30pm on Friday to 8.00am on Monday and Bank Holidays until 8.00am the next morning.

All out-of-hours care is provided by NHS 111. 111 is the number to call when you need medical help fast but it’s not a life-threatening emergency. Calls to NHS 111 are FREE from landlines and mobiles.

Outside surgery hours, have a pen and paper ready and call the usual surgery number and listen to the message – it will tell you how to contact NHS 111. If you need to see a doctor and are able to travel by car, you may be asked to attend their clinic. If you are too unwell to travel, a doctor or paramedic may visit your home according to your medical needs.

 

Do I Really Need to see A Doctor?
Please only use the out-of-hours service if your medical condition is such that you cannot possibly wait until the Practice reopens. The provision of an out-of-hours service costs local health authorities a lot of money and its resources are stretched by inappropriate use, meaning that patients who really need attention have to wait longer.

Think about whether or not it could wait until the Practice reopens. Medical advice is available from the NHS 111 advice line (24 hrs) and calls to NHS 111 are FREE from landlines and mobiles.